How does this work? Do you arrange pick-up when you know the package is on its way back to you? Did you directly call VFS to do so? I've got to move out May 31 and am worried the visa won't be back by then, so might have to do this, as well. Just wondering how it works.
VFS are just a website selling UKVI services. They have nothing do to with the actual shipping.
If you purchased your shipping labels through the VFS website, they will be for UPS shipping... therefore it's UPS who you should contact with any queries about return of documents.
Alternatively, if you won't be at the correspondence address you put on the visa application, it might be possible to contact UKVI in Sheffield to see if the return address can be changed.
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