Hi Larabe
well, I applied for a spouse visa from US. At the time of application the lawyer included a shipping label to London and thought that they will send him the documents, although their email was clear. thats why it took long time till I knew that they want me to send them a shipping label to US
Normally they will send the request for the shipping labels either almost right away after receiving your documents, or just before they make a decision.
I've never heard of them making a decision and then asking for the shipping information, because they don't send out the 'decision made' email until after you have sent the labels.
What email address did your 'decision made' email come from?
If it came from the UKVI enquiry service it may not have been correct and it might be that a decision has not been made yet after all.
Can you give your timeline for what you received when?
- what date your application was received in Sheffield
- what date you got the request for shipping labels
- what date you got the decision made email
Regarding the Viggnete Visa, is it a new application! does it take long time?
If your vignette has expired and it's UKVI's fault for not sending it back to you in time to travel, you may be able to contact them directly and get the dates corrected just by sending your passport back.
If not, you will have to fill out an application on the visa4uk website, pay £169 for a vignette transfer and send your passport to the New York office (I believe).