OKAY! Guys and gals, I've just called to hold my visa shipment at my local UPS centre, and I just wanted to post the process on here so everyone can see this. I know we've posted about calling UPS here.
NOTE: I paid for the VFS return service. I do not know how to track applications without this service, but I'm assuming that if you got your decision email that you have some way of tracking (tracking number) that visa shipment back to the US.
1. I called the UPS International Shipping Customer Call number (1-800-782-7892)
2. The automated voice asked me what service I wanted and gave me a list of options. I didn't hear anything that applied to "hold my delivery" so I said "customer service" and was redirected to customer service.
3. I pressed 2 for an internationally shipped package (shipped from UK to US)
4. Customer service rep came on the phone.
5. I told her (in this case) that I wanted to hold my package at my nearest UPS center cause I wouldn't be around my house for the delivery (sort of true)
6. She said that was fine and asked for my tracking number (If you used VFS: this is located either in your VFS payment emailed receipt or in the second email Sheffield sent right after your decision email. Mine began with IZ).
7. I told her the address of my local UPS facility. She confirmed the address.
8. I double checked the business hours with her because Google lies.
9. She informed me that it will be held at my UPS facility from the day it arrives in my city (projected to be 12 July) and for the next five days (17 July).
10. She told me to bring a government issued ID with either my name on it which corresponded with the name on the package OR the same address as the package. (My US Driver's License will suffice for this).
I don't know if this is helpful, but I remember a bunch of people on the April timeline asking about this scenario. So I went ahead and did it, wrote down my steps, and I'm passing it along to you all.
