Have called twice and been told same thing that it is awaiting decision. Asked them if that means it’s in front the ECO, they said they could not elaborate.
Told me 30 WD would be December 18.
For info, calling is really not worth the money.
The enquiry centre is just a third party call centre nowhere near Sheffield. They have no physical access to your application. All they can do is type in your application number into their cimputer and read off what it says on the screen. They are notorious for giving incorrect information (like telling someone a decision had been made when their application was still weeks away from even being looked at).
It only takes 1-2 hours for the ECO to make a decision once it's in front of them, so if it was in front of the ECO at the time you called, you would have already received your visa by now. All 'awaiting decision' means is that your application is sitting in line with all the other applications, waiting for someone to get to it... which is what 99% of the processing time is anyway.
The processing time is pretty much as follows (assuming a 30-working day turnaround):
- Day 1: Application received email
- Days 2-29: Application sitting in line with no one looking at it
- Day 30: Application picked up by ECO. Visa issued. Decision made email sent that day.
