Is the NHS as bad as she claims? Do you get terrible treatment???
I've been in the UK for 11 years, and have dealt with the NHS for minor stuff you see the local doctor for (earaches, eye infections, etc) as well as big things (the birth of two children, major and minor surgery). In every case, the doctors and nurses I've dealt with have been excellent, and I have no complaints at all about the quality of treatment.
What I had to get used to is that the NHS only goes as fast and as expensive as it
needs to in order to treat whatever is wrong with you. If you're having a heart attack they'll go very fast, or if you've got cancer and go to a hospital that specializes in it, you'll get the highest quality treatment that's available. On the other hand, if you've got a sore elbow, you may be told to put ice on it and rest for a few weeks to see if that works before they start sending you out for x-rays and MRIs.
My wife and I are both freelance, though, and having the NHS, and not having to worry about health care for ourselves or our children, has been worth its weight in gold. The fact that you can go see a doctor whenever you want without having to worry about costs - not only costs for the appointment, but you also don't have to worry about the costs of whatever tests they're going to order or of any treatment you're going to need - is amazing.
p.s. The other thing that took a little getting used to is all the NHS facilities - local doctors offices and big city hospitals - are government buildings, so while they're perfectly functional, they're nowhere near as pretty as US medical facilities. When living in New York I had to go to a hospital in Manhattan, and my English wife said, "This isn't like an English hospital, it's more like an airport with all the glass and chrome."
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