Waiting for the referral to happen or the referral has been made and he's waiting for the appointment?
Literally waiting for the actual referral paperwork, whether they give him a date and time or have him schedule it himself. It's for a possible diagnosis of MS... So I don't get why it hasn't happened. He's called multiple times. This is a consultants office.
I got my referral paperwork in a week. I had to wait two months for the appointment, but I got the paperwork.