Wow KissOfDeath went in HARD
I'm not trying to be harsh, I just honestly hope she understands she's lucky and that if she doesn't realise she needs to sort out the visa still and it wasn't *ALL* on UKVI, it may not end as lucky the next time.
I have complete empathy that she was messed around with the comms. That was wrong. But I'd have more empathy in regards to the rest and almost missing the party, etc., if she held her hands up and said "I screwed up. I didn't realise I needed this. It was a genuine mistake as I had a lot on my plate." That doesn't seem to be happening..I'm sorry if that seems really harsh, but that is truly how I feel and I'll stand by it.
Nobody likes having to jump these hurdles. It absolutely sucks. But I can't pretend it's not upsetting that a person who didn't follow the process may end up getting a free pass. Maybe that's me feeling bitter for myself and others when I shouldn't. I don't know. Again, best of luck to her. I'm not wishing anything negative on her, I truly hope it all works out in the end and they can get back on track and enjoy their life together.