vfs Global-HELP!!!!!!!!!!!!!!!

I had my payment denied when I was first trying to check out with the courier service (yay for my bank being pro-active, at least). And can now resubmit the payment...only the VFS website keeps telling me to "Please initiate another payment after 30 minutes" any time I try to confirm what I want. It won't take me to the payment screen. Is there a customer support for VFS? Their website is absolute bollocks and I can't find anything on it.

I had my payment denied when I was first trying to check out with the courier service (yay for my bank being pro-active, at least). And can now resubmit the payment...only the VFS website keeps telling me to "Please initiate another payment after 30 minutes" any time I try to confirm what I want. It won't take me to the payment screen. Is there a customer support for VFS? Their website is absolute bollocks and I can't find anything on it.

This may be a dumb question but have you waited the 30 minutes and tried again? You do have to wait between failed payments. If not, then try communications@vfsglobal.com

I've only tried submitting the once and that was over 2 hours ago. It simply will not let me go any farther than the order confirmation screen.

I've only tried submitting the once and that was over 2 hours ago. It simply will not let me go any farther than the order confirmation screen.

It’s such an awful, buggy website. I feel for you. You can try to use another browser or another computer or phone. If not, try the email above, tweeting them, or this email: UKVI.Feedback.USA@vfshelpline.com

And to think, I almost forgot how AWFUL this whole dang process is!!!!!!!!!!!!!! GAH!!!!!!!!!!!!!!!

I had my payment denied when I was first trying to check out with the courier service (yay for my bank being pro-active, at least). And can now resubmit the payment...only the VFS website keeps telling me to "Please initiate another payment after 30 minutes" any time I try to confirm what I want. It won't take me to the payment screen. Is there a customer support for VFS? Their website is absolute bollocks and I can't find anything on it.

That happened to us too, with both applications. The first time we had to wait until the next day, then it worked. The second time we ended up having to use a friends credit card as it wouldn't take our UK cards.

Its a horrible site! Best of luck 

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I've just now got it to go through. I had to re-track it 500million times. stupid site. Well, now that all that money's paid out, the other stuff will follow soon enough. stress stress stress.

I sooo feel for you. We went through the process last night and it wouldn't accept our payment. We had to call our credit card company to discover it wasn't their fault, waited till the following morning, used my credit card instead of my husband's and voila! it worked.

Like we need a little additional stress to add to the already horrific process, eh??

I've just now got it to go through.

Thank goodness! 

I sooo feel for you. We went through the process last night and it wouldn't accept our payment. We had to call our credit card company to discover it wasn't their fault, waited till the following morning, used my credit card instead of my husband's and voila! it worked.

Like we need a little additional stress to add to the already horrific process, eh??

I had a similar issue when I was trying to pay for mine. I had an ad-blocker, and I think that's what messed it up. Once I disabled that and waited 30 minutes it worked.

On top of that, I had gone through a nightmarish process with my bank. I'm sure you know the total is around $4,000. Well.....my credit union (apparently) doesn't allow more than $5,000 of spending a DAY. Whether it be out of savings/checking/etc. So...I started panicking. Thankfully my (other) credit union wasn't so ridiculous. I have a credit card with them. My Credit Card had a $1,000 limit-and I had to temporarily extend the limit to $5,000 in order to even pay for anything and when my payment didn't go through I had a full blown panic attack thinking I wouldn't be able to pay for my visa/etc. It ended up working...but gosh it's horrible.