I am in total mental overload ... had a nice breakdown this morning, got my make up all on, cried it all off, and restarted .. I worry because it's taking longer that it will be a NO... would the fact we both have a few divorces each, make it take longer to decide...
So I have some update...I had a gut feeling to call the MP, I had emailed in December for help.
When I introduced myself, he said I have been working on your case. He then went on to tell me my application was not being processed as priority, correction my children application but only mine had a priority label. He said to resend all the labels and include them in the email.
He also said one of the names was an issue and they couldn't find all my applications but had, eventually located all of them.
He was so helpful, he asked me if I was over the processing time I said for the service I paid I am but that's the catch 22 of this process, because they offer a service that they cant provide. He said he know it's horrible and alot of individuals pay alot of money.
So I resent all my labels and he confirmed that he received them and that he will be contacting home office again and to process our application ASAP.
I also told him all the issues the applicants are having with the NYC scanning hub and he told me he will also bring that up, but let's see if he can get me my travel documents 1st.
So I say all this to say...email the help line and call your MP. I was hesitant to call but wouldn't have known that my children wasnt getting the service I had paid for.
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