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Topic: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!  (Read 4569 times)

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HEEEEELPPPP VFS

The downside is however is that the VFS is playing up   ??? ??? ???

My wife registered (Activating via the email from the Vfs) and account and then when she entered her details, she went onto the next stage and then the VFS page came up as "Oops something went wrong"

She then clicked on the part that said "My Applications" it then took her to a screen that said

 "You must activate your account in order to proceed. An email was sent to your registered address, but has now expired. You need to register again. To restart the process."

And then then when she did that it comes up "User is already logged in"  ??? ??? ??? ???

We are mega anxious because we havent even paid for the Priority yet!

Visa Type: Spouse Visa
Priority Service: Yes
Online app submitted: 14th Feb 2019
Biometrics & docs sent: 20th Feb 2019 (Resent 28/02/19)
Application delivered in NY: (Originally Refused) Accepted 01st March 2019
Application received email from Sheffield: March 4th 2019
Decision made email: 22/03/19
Passport received:(YES!!! 27/03/18)

By endurance we conquer


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Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #1 on: February 14, 2019, 09:02:59 PM »
The first thing to do whenever a website acts up is to clear the cache & cookies, close the browser and start fresh with ad blockers disabled. If that doesn't work, reboot the computer. And if that still doesn't, trying a different browser can sometimes work. Let us know if you keep having problems and try to stay calm! It's a stressful process and the VFS site can be buggy.

Sent from my Nexus 5X using Tapatalk



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Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #2 on: February 14, 2019, 09:14:36 PM »
The first thing to do whenever a website acts up is to clear the cache & cookies, close the browser and start fresh with ad blockers disabled. If that doesn't work, reboot the computer. And if that still doesn't, trying a different browser can sometimes work. Let us know if you keep having problems and try to stay calm! It's a stressful process and the VFS site can be buggy.

Sent from my Nexus 5X using Tapatalk

Was going to suggest exactly this ^^


Sent from my iPhone using Tapatalk
My, how time flies....

* Married in the US and applied for first spousal visa August 2013
* Moved to the UK on said visa October 2013
* FLR(M) applied for  May 2016. Biometrics requested June 2016. Approval given July 2016.
* ILR applied for January 2019 (using priority processing). Approved February 2019.
* Citizenship applied for May  2019
* Citizenship approved on July 4th 2019
* Ceremony conducted on August 28th 2019

'Mommy, Wow! I'm a legit Brit now!'


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Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #3 on: February 14, 2019, 09:17:52 PM »
Right guys we will give these a go!

Quick question, can I do the Vfs part from the UK and then forward/ email the priority reciept to my wife in the US? Or is this not allowed?
Visa Type: Spouse Visa
Priority Service: Yes
Online app submitted: 14th Feb 2019
Biometrics & docs sent: 20th Feb 2019 (Resent 28/02/19)
Application delivered in NY: (Originally Refused) Accepted 01st March 2019
Application received email from Sheffield: March 4th 2019
Decision made email: 22/03/19
Passport received:(YES!!! 27/03/18)

By endurance we conquer


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  • Location: Wokingham
Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #4 on: February 14, 2019, 09:20:27 PM »
I would think that would be fine


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Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #5 on: February 14, 2019, 09:33:48 PM »
Hey guys ive tried logging in via my computer (based in the UK) and we are still getting the same thing!

Nooo!  >:( >:( >:( >:( :o :o :o :o :o ??? ??? ???
Visa Type: Spouse Visa
Priority Service: Yes
Online app submitted: 14th Feb 2019
Biometrics & docs sent: 20th Feb 2019 (Resent 28/02/19)
Application delivered in NY: (Originally Refused) Accepted 01st March 2019
Application received email from Sheffield: March 4th 2019
Decision made email: 22/03/19
Passport received:(YES!!! 27/03/18)

By endurance we conquer


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  • Joined: Apr 2016
Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #6 on: February 14, 2019, 09:55:57 PM »
Have you tried going directly to the VFS site to sign in vs possibly a link from somewhere else?

https://www.vfsglobal.co.uk/us/en/premium-services/priority-visa-for-settlement

That's the last thing I can think of, otherwise you may need to contact VFS Support. :(

Sent from my Nexus 5X using Tapatalk



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Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #7 on: February 14, 2019, 10:02:20 PM »
Hi Margo,

We are going to wait and try again tomorrow. My wife is having to use a computer at a friends house and it has all became too much for her. We are going to rest up for tonight. I have sent away an email to the UKI explaining our problem. We are so close and to think we almost had everything paid tonight :(
Visa Type: Spouse Visa
Priority Service: Yes
Online app submitted: 14th Feb 2019
Biometrics & docs sent: 20th Feb 2019 (Resent 28/02/19)
Application delivered in NY: (Originally Refused) Accepted 01st March 2019
Application received email from Sheffield: March 4th 2019
Decision made email: 22/03/19
Passport received:(YES!!! 27/03/18)

By endurance we conquer


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  • Posts: 6734

  • Liked: 1260
  • Joined: Oct 2012
  • Location: Berkshire
Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #8 on: February 14, 2019, 11:53:39 PM »
Hi Margo,

We are going to wait and try again tomorrow. My wife is having to use a computer at a friends house and it has all became too much for her. We are going to rest up for tonight. I have sent away an email to the UKI explaining our problem. We are so close and to think we almost had everything paid tonight :(

You might’ve already tried this but have you tried from your PC? If you’re wife was doing it at a friends and it wasn’t working, could you maybe try it from your PC if she gives details?


Sent from my iPhone using Tapatalk
My, how time flies....

* Married in the US and applied for first spousal visa August 2013
* Moved to the UK on said visa October 2013
* FLR(M) applied for  May 2016. Biometrics requested June 2016. Approval given July 2016.
* ILR applied for January 2019 (using priority processing). Approved February 2019.
* Citizenship applied for May  2019
* Citizenship approved on July 4th 2019
* Ceremony conducted on August 28th 2019

'Mommy, Wow! I'm a legit Brit now!'


  • *
  • Posts: 144

  • Liked: 29
  • Joined: Sep 2018
Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #9 on: February 15, 2019, 07:14:51 PM »
Hey guys!

Good news! Priority bought and paid for!

We took the advice of Forum user AMM1987 and simply reset the password! Not a clue why such a daft glitch would be allowed, it put us into a spin!

Thanks everyone! Now the next step is bio-metrics and  purchasing the shipping labels directly from UPS!
Visa Type: Spouse Visa
Priority Service: Yes
Online app submitted: 14th Feb 2019
Biometrics & docs sent: 20th Feb 2019 (Resent 28/02/19)
Application delivered in NY: (Originally Refused) Accepted 01st March 2019
Application received email from Sheffield: March 4th 2019
Decision made email: 22/03/19
Passport received:(YES!!! 27/03/18)

By endurance we conquer


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  • Posts: 17754

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  • Joined: Sep 2010
Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #10 on: February 15, 2019, 07:30:06 PM »
Hey guys!

Good news! Priority bought and paid for!

We took the advice of Forum user AMM1987 and simply reset the password! Not a clue why such a daft glitch would be allowed, it put us into a spin!

Thanks everyone! Now the next step is bio-metrics and  purchasing the shipping labels directly from UPS!

Excellent!  :)


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  • Joined: Sep 2018
Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #11 on: February 15, 2019, 07:41:37 PM »
Excellent!  :)

I just feel for all the poor people who navigate this without help  :(
Visa Type: Spouse Visa
Priority Service: Yes
Online app submitted: 14th Feb 2019
Biometrics & docs sent: 20th Feb 2019 (Resent 28/02/19)
Application delivered in NY: (Originally Refused) Accepted 01st March 2019
Application received email from Sheffield: March 4th 2019
Decision made email: 22/03/19
Passport received:(YES!!! 27/03/18)

By endurance we conquer


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  • Posts: 70

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  • Joined: Nov 2018
Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #12 on: February 15, 2019, 08:24:17 PM »
Hey @Shackleton_E  we are at the same stage as you. Wife has her biometrics next week and was just wondering are you posting all your documents to new york or have you used the VSF upload option?
Married: October 21st 2018
Spouse Visa: Priority
Online application submitted: Feb 12th 2019
Biometrics appointment: Feb 20th 2019
Documents sent to NY: Feb 21st 2019
Documents received in NY: Feb 25th 2019
Documents received email from Sheffield: Feb 27th 2019
Decision made email received: Mar 18th 2019
Visa received: Mar 20th 2019


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Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #13 on: February 16, 2019, 10:10:02 AM »
Hey @Shackleton_E  we are at the same stage as you. Wife has her biometrics next week and was just wondering are you posting all your documents to new york or have you used the VSF upload option?

Apologies about the delay! I went off to celebrate with a few Guinnesses and an early night.

What we did was Upload a PDF That read as follows

(Spouses Name DOB)
GWFXXXXXXXXXXXXX

APPLICATION BEING SENT BY MAIL TO : ETC

We uploaded a copy for each section and are applying by mail God willing,

Visa Type: Spouse Visa
Priority Service: Yes
Online app submitted: 14th Feb 2019
Biometrics & docs sent: 20th Feb 2019 (Resent 28/02/19)
Application delivered in NY: (Originally Refused) Accepted 01st March 2019
Application received email from Sheffield: March 4th 2019
Decision made email: 22/03/19
Passport received:(YES!!! 27/03/18)

By endurance we conquer


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  • Posts: 70

  • Liked: 11
  • Joined: Nov 2018
Re: Vfs website is ruining everything! HELP!!!!!!!! NEED TO PAY PRIORITY!!
« Reply #14 on: February 16, 2019, 10:59:20 AM »
No need to apologise, hope you had a good night  :)

Was the upload option only available after you paid for the priority fee? We have yet to purchase our priority but plan to tomorrow but just wanted to be prepared, as we are planning on uploading our documents
Married: October 21st 2018
Spouse Visa: Priority
Online application submitted: Feb 12th 2019
Biometrics appointment: Feb 20th 2019
Documents sent to NY: Feb 21st 2019
Documents received in NY: Feb 25th 2019
Documents received email from Sheffield: Feb 27th 2019
Decision made email received: Mar 18th 2019
Visa received: Mar 20th 2019


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