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I got this email today.
I originally sent my first parcel with all the supporting documents and just my Canadian passport and my husband’s current US passport. I realized I probably should have sent ALL of our passports so I sent another parcel with my current US passport and our expired US passports, just to be safe. Then, following the advice of the lovely people on this forum, I sent a THIRD parcel containing only the entire printed applications, as the first parcel I sent only included the first pages. All of the parcels contained detailed cover letters with reference numbers.
Could this email be referring to the third parcel that arrived today? It obviously doesn’t have any passports in it because I already sent them a couple weeks ago. I also got confirmation from someone there when the second one arrived and they told me they had matched everything together. This is the first I’m hearing about any missing passport. Hopefully whoever sent that message just didn’t know I had already sent them???
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