I have to say this thread has honestly been so helpful. I've really been struggling with the aspect of my job that involves writing to people (in UK English of course) and having it come across as "too firm". In some ways my boss appreciates it may get more responses, but I fear making people adversarial. The Please transcript was eye opening!
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I was actually a little hesitant to start it, thinking I might look a bit silly (in a bad way), so I’m glad you were able to find it helpful (I have, too). It’s always nice to know you’re not alone with these things.
About a year into my job I was told I’m “rather blunt.” I’ve never felt that way, but the British people in the office think so. I guess it’s just an American thing
I did, however, have a little issue with an email I once wrote to a client who didn’t appreciate my tone. That was pretty awkward.
