Hi there, I'm back again!
Update - we got some help from several other sources (thanks for everything you guys have chipped in with!) and have confidently submitted our application, paid and booked the biometrics appointment for my wife.
We're now in the document upload stage with Sopra Steria. Fun times.
QUESTION:
one of the document upload rules says:
4. File Name: needs to be as simple as possible e.g. bank-statement-Apr-2018.pdf Do not upload files with file names having special characters, #,ë, or bank.statement.apr.2018.pdf
However, it allowed us to upload PDF documents which have the following special characters in them: - & _ ( ) +
I did this absent-mindedly without reading the rule against special characters, as I have never had any trouble with those characters in file names ever before. Especially not with PDF, which is the format every single one of our uploads is in.
As one example of file names we've uploaded: E&M_CouncilTaxBills_aug2019-dec2019.pdf
How problematic is this regarding the special characters rule?
Is it worth it to remove all the files from the upload platform, rename them and re-upload?
Thanks.