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Topic: Any updates re: Sopra Steria appointments?  (Read 20238 times)

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Re: Any updates re: Sopra Steria appointments?
« Reply #15 on: July 21, 2020, 05:28:54 PM »
Has anyone received an email who applied between 1 June and 30 June?

We applied 28 June and haven’t received anything back yet.


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Re: Any updates re: Sopra Steria appointments?
« Reply #16 on: July 22, 2020, 03:37:26 PM »
I saw on Sopra Steria that they are now sending emails to those who applied June 1 - June 30. I applied for FLR(M) on 16 June, no email yet. It does say those in that timeframe should get an email by the 23rd July.
Do you know specifically which email they will be sending?


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Type of Application: FLR M
Country applying from: UK, London
Nationality: US Citizen
Online application: 12th June 2020
Sopra Steria Doc Upload: TBC
Biometrics: Awaiting to book appointment
FLR M Received/New BRP: Awaiting


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Re: Any updates re: Sopra Steria appointments?
« Reply #17 on: July 22, 2020, 03:38:06 PM »
Has anyone received an email who applied between 1 June and 30 June?

We applied 28 June and haven’t received anything back yet.


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We applied on June 12th and have not heard anything yet either (This is for FLR)


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Type of Application: FLR M
Country applying from: UK, London
Nationality: US Citizen
Online application: 12th June 2020
Sopra Steria Doc Upload: TBC
Biometrics: Awaiting to book appointment
FLR M Received/New BRP: Awaiting


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Re: Any updates re: Sopra Steria appointments?
« Reply #18 on: July 22, 2020, 05:20:57 PM »
Has anyone received an email who applied between 1 June and 30 June?

We applied 28 June and haven’t received anything back yet.


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We applied for ILR (M) on 14th May and have uploaded all our documents. We also have received on 4th July the email saying they will reuse the biometrics from FLR and we do not need to attend an appointment. Sadly we have not heard anything since then.
Online Application Spouse Visa - 27 Jan 2015
Visa Received - 16 Feb 2015
FLR(M) In-Person  (Approved)- 4 Jan 2018
ILR (M) Approval - 23 Oct 2020
AN (Naturalisation) - 28 Oct 2020
AN (Naturalisation) APPROVED!!!!! - 10 Feb 2021
Citizenship ceremony - 10 June 2021


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Re: Any updates re: Sopra Steria appointments?
« Reply #19 on: July 22, 2020, 05:59:49 PM »
Have to say I am getting a little worried. We applied in June and haven’t heard anything from them. The deadline for them to email us is the 23rd July..


‘Now open to customers who applied before 30 June 2020

We are now opening up the booking system to UKVCAS registered customers whose application we received between 1 June and 30 June 2020. We are continuing to work from the earliest to the most recent registrations as we think this is the fairest and best approach to take.

If you are one of these customers, you will receive an email from us before 23 July 2020 asking you to book an appointment. The email will have full instructions about the next steps.

Some customers within this date range will not be invited to book an appointment. See the impact of the new UKVI policy changes below.’


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Re: Any updates re: Sopra Steria appointments?
« Reply #20 on: July 22, 2020, 06:40:49 PM »
I applied on 11 June 2020 for ILR and have not heard anything. No email. Nothing. Although they did take my money!
« Last Edit: July 23, 2020, 09:08:34 AM by Heidi1961 »
Met online: 12 Feb 1997
Married in the US: 10 Aug 1999
Left US on 7 July 2015; arrived in the UK: 8 July 2015
UK citizenship ceremony: 14 June 2021
US citizenship renunciation: 16 February 2024


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Re: Any updates re: Sopra Steria appointments?
« Reply #21 on: July 22, 2020, 07:04:05 PM »
We were a week after you and similarly, nothing heard yet. Perhaps we're on the new no-new-biometric-track, but the wait is certainly frustrating!


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Re: Any updates re: Sopra Steria appointments?
« Reply #22 on: July 23, 2020, 01:09:33 AM »
We are now opening up the booking system to UKVCAS registered customers whose application we received between 1 June and 30 June 2020. We are continuing to work from the earliest to the most recent registrations as we think this is the fairest and best approach to take.

If you are one of these customers, you will receive an email from us before 23 July 2020 asking you to book an appointment. The email will have full instructions about the next steps.

Some customers within this date range will not be invited to book an appointment. See the impact of the new UKVI policy changes below.’


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I applied on 11 June 2020 and have not heard anything.
We applied on the 12th June too and have had no emails....


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Type of Application: FLR M
Country applying from: UK, London
Nationality: US Citizen
Online application: 12th June 2020
Sopra Steria Doc Upload: TBC
Biometrics: Awaiting to book appointment
FLR M Received/New BRP: Awaiting


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Re: Any updates re: Sopra Steria appointments?
« Reply #23 on: July 23, 2020, 09:02:53 AM »
I haven't gotten anything either, and I applied for naturalisation on 19th June. I only received ILR in March, so I was hoping to get the "you don't need to do biometrics again" email, but I haven't gotten anything.
Met at Disneyland Paris: spring 1995
Dated long distance: off & on 2008-2014
Our twin boys were born: Sep 2009
Engaged: Oct 10 2014
Married: December 5 2014
Online Application & paid PRIORITY Submitted: Dec 22 2014
Visa Received: Jan 14 2015
Arrived in the UK: Feb 28 2015
FLR(M) application mailed: Sep 12 2017
FLR(M) approved: Oct 27
SET(M) application submitted: Feb 4 2020 (super priority)
SET(M) appointment: Mar 9
SET(M) approved: Mar 10
Naturalisation app submitted: Jun 19
No biometrics needed email: July 23


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Re: Any updates re: Sopra Steria appointments?
« Reply #24 on: July 23, 2020, 09:56:04 AM »
Applied for FLR(M) on the 7th June and no emails yet!


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Re: Any updates re: Sopra Steria appointments?
« Reply #25 on: July 23, 2020, 09:59:17 AM »
Applied for FLR(M) on the 7th June and no emails yet!
Let’s hope we then get the email suggesting we don’t need to attend an appointment and they will re use biometrics. We applied on the 12th of June no email


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Type of Application: FLR M
Country applying from: UK, London
Nationality: US Citizen
Online application: 12th June 2020
Sopra Steria Doc Upload: TBC
Biometrics: Awaiting to book appointment
FLR M Received/New BRP: Awaiting


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  • Location: Burton Green, Coventry
Re: Any updates re: Sopra Steria appointments?
« Reply #26 on: July 23, 2020, 10:25:15 AM »
I applied on 11 June 2020 for ILR and have not heard anything. No email. Nothing. Although they did take my money!
At least when it was by mail, when they took your money you knew your app was being looked at! Now they just take it right away!
Met at Disneyland Paris: spring 1995
Dated long distance: off & on 2008-2014
Our twin boys were born: Sep 2009
Engaged: Oct 10 2014
Married: December 5 2014
Online Application & paid PRIORITY Submitted: Dec 22 2014
Visa Received: Jan 14 2015
Arrived in the UK: Feb 28 2015
FLR(M) application mailed: Sep 12 2017
FLR(M) approved: Oct 27
SET(M) application submitted: Feb 4 2020 (super priority)
SET(M) appointment: Mar 9
SET(M) approved: Mar 10
Naturalisation app submitted: Jun 19
No biometrics needed email: July 23


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Re: Any updates re: Sopra Steria appointments?
« Reply #27 on: July 23, 2020, 01:17:33 PM »
I haven't gotten anything either, and I applied for naturalisation on 19th June. I only received ILR in March, so I was hoping to get the "you don't need to do biometrics again" email, but I haven't gotten anything.

UPDATE: I just now got my email. No biometrics appointment necessary!

ETA: The email comes from FES Appointments <no-reply@mail.ukvcas.co.uk>
Met at Disneyland Paris: spring 1995
Dated long distance: off & on 2008-2014
Our twin boys were born: Sep 2009
Engaged: Oct 10 2014
Married: December 5 2014
Online Application & paid PRIORITY Submitted: Dec 22 2014
Visa Received: Jan 14 2015
Arrived in the UK: Feb 28 2015
FLR(M) application mailed: Sep 12 2017
FLR(M) approved: Oct 27
SET(M) application submitted: Feb 4 2020 (super priority)
SET(M) appointment: Mar 9
SET(M) approved: Mar 10
Naturalisation app submitted: Jun 19
No biometrics needed email: July 23


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Re: Any updates re: Sopra Steria appointments?
« Reply #28 on: July 23, 2020, 05:57:16 PM »
I JUST received my email saying they will be reusing my biometrics and will not have to attend an appointment. Hurrah!
Met online: 12 Feb 1997
Married in the US: 10 Aug 1999
Left US on 7 July 2015; arrived in the UK: 8 July 2015
UK citizenship ceremony: 14 June 2021
US citizenship renunciation: 16 February 2024


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  • Posts: 264

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  • Joined: Apr 2015
  • Location: Canterbury, UK via New Jersey
Re: Any updates re: Sopra Steria appointments?
« Reply #29 on: July 23, 2020, 06:03:54 PM »
Let’s hope we then get the email suggesting we don’t need to attend an appointment and they will re use biometrics. We applied on the 12th of June no email


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I bet you receive your email soon--fingers crossed you won't have to go to the service centre.
Met online: 12 Feb 1997
Married in the US: 10 Aug 1999
Left US on 7 July 2015; arrived in the UK: 8 July 2015
UK citizenship ceremony: 14 June 2021
US citizenship renunciation: 16 February 2024


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