IDV App Info - for Applications Reusing Biometrics

Crossing fingers and toes for us all!


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Hi ! Do you get a confirmation email after you have submitted the application through IDV App. Thanks.

Hi ! Do you get a confirmation email after you have submitted the application through IDV App. Thanks.

No you do not get an email. The only thing you see after you submit is the front screen of the app says:

"Your documents have been submitted. If you need to submit additional documents. UKVI will contact you directly"

Then submit button will be greyed out.

So I’ve run into a bit of a problem, I’ve lost my old expired passport, and I know I have to submit every page for them. I do have the page with all my information as well as a photo of my old visa inside. That’s what I will only be able to submit. Would it be denied because of that?


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So I’ve run into a bit of a problem, I’ve lost my old expired passport, and I know I have to submit every page for them. I do have the page with all my information as well as a photo of my old visa inside. That’s what I will only be able to submit. Would it be denied because of that?


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No, it’s not a big deal and will not affect your visa decision in any way.

If you’ve lost your passport, then you’ve lost it. It happens, and it’s not an issue... you just write on the application form that it has been lost and therefore it cannot be provided.

Though if you have the photo page and picture of your old visa, then great - just upload those and explain why you don’t have the other pages.


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No, it’s not a big deal and will not affect your visa decision in any way.

If you’ve lost your passport, then you’ve lost it. It happens, and it’s not an issue... you just write on the application form that it has been lost and therefore it cannot be provided.

Though if you have the photo page and picture of your old visa, then great - just upload those and explain why you don’t have the other pages.


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Thank you so much! What I’ll do I upload a cover letter when I input all my documents into the app, as I opted out because I thought the app would be better. I have until October 1st to get everything submitted. BTW I passed the Life in the UK test which I had to attend 6 days post op after my surgery last week. Very fun.


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I don’t know if this is a good sign, but I’ve been seeing reports in several groups I’m in on FB that people have been getting approvals via email since yesterday. So hopefully good signs! Good luck to everyone.


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Which group is that on FB?

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Which group is that on FB?

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I was wondering that too--and also wondering if they are open to new members...

From the approvals I’ve seen ILR is getting processed quickly, not many FLR(M). This honestly feels like it’s never going to end. 

From the approvals I’ve seen ILR is getting processed quickly, not many FLR(M). This honestly feels like it’s never going to end. 

The waiting is so hard but you'll get there. Hang in there! 

From the approvals I’ve seen ILR is getting processed quickly, not many FLR(M). This honestly feels like it’s never going to end. 

My mental health is really suffering at the moment. I feel like the government and Sopra Steria should be giving us accurate expectations for when we should receive our visas. It is completely unfair that there is a different processing queue for people who went to biometrics in person and they are receiving their visas more quickly. This is just reinforcing my wish to move. My MP also voted to break the law this week after never responding to any messages.

No you do not get an email. The only thing you see after you submit is the front screen of the app says:
 
Then submit button will be greyed out.

That's what my wife saw when she submitted today. A confirmation email would have been nice.

From the approvals I’ve seen ILR is getting processed quickly, not many FLR(M). This honestly feels like it’s never going to end. 

Well I'm ILR and my case is really straightforward (at least I think it is), but I am still waiting too. I am hoping I don't have an emergency that requires me to travel out of the UK, not that I am especially keen to go back to the US for any particular reason. But I do have family there (including an elderly mom and a not-so-elderly son), so anything can happen. If another serious lockdown goes into effect, goodness known what the implications will be.

Well I'm ILR and my case is really straightforward (at least I think it is), but I am still waiting too. I am hoping I don't have an emergency that requires me to travel out of the UK, not that I am especially keen to go back to the US for any particular reason. But I do have family there (including an elderly mom and a not-so-elderly son), so anything can happen. If another serious lockdown goes into effect, goodness known what the implications will be.

We are in the same situation, we applied for ILR on 14th May and my father in law is 96 years old and we are praying nothing happens to him that would need us to fly back to the US. We are beginning to regret using the app as we have seen people who have applied after us attend interviews and be approved withing days..

We are in the same situation, we applied for ILR on 14th May and my father in law is 96 years old and we are praying nothing happens to him that would need us to fly back to the US. We are beginning to regret using the app as we have seen people who have applied after us attend interviews and be approved withing days..

I didn't want to risk public transport to get to a centre for an in person interview, so I am stuck with the consequences of using the app. It would just be nice to get confirmation that SOME people who used the app are receiving responses.