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Topic: IDV App Info - for Applications Reusing Biometrics  (Read 26667 times)

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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #735 on: November 30, 2020, 11:28:35 PM »
Thanks to all the congratulations I do hope those waiting hear soon so everyone can enjoy the holidays

I got an email today saying my BRP card is in the mail so excited cant wait till its arrived!

I did read in the approval email I need to send back my expired BRP card does anyone know if there is a time I need to do this by? I wanted to wait till I at least got my new one first should that be ok?

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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #736 on: December 01, 2020, 10:37:40 AM »
Thanks to all the congratulations I do hope those waiting hear soon so everyone can enjoy the holidays

I got an email today saying my BRP card is in the mail so excited cant wait till its arrived!

I did read in the approval email I need to send back my expired BRP card does anyone know if there is a time I need to do this by? I wanted to wait till I at least got my new one first should that be ok?

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I would only send it back once you have the new one in your hands.
Application Type : FLR(M)
Application Submitted online on: 19/08/2020
Postal or In-Person Application: Online
Biometrics Enrolled: 10/09/20 using IDV App
Acknowledgement Received: No
Additional Documents Requested on (if any): no
Decision Email: 18/12/2020
Decision Letter Received on: 18/12/2020
BRP Card Received on: 22/12/2020
Decision: APPROVED


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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #737 on: December 01, 2020, 01:02:39 PM »
I would only send it back once you have the new one in your hands.
Thanks
That was what I was going to do just to be safe

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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #738 on: December 02, 2020, 10:54:51 AM »
Received my card today!
5 days after decision email! So happy to be in the clear again and thankfully all information was correct on the card.

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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #739 on: December 02, 2020, 11:39:12 AM »
Received my card today!
5 days after decision email! So happy to be in the clear again and thankfully all information was correct on the card.

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A relief, for sure!
« Last Edit: December 04, 2020, 09:04:25 AM by Heidi1961 »
Met online: 12 Feb 1997
Met in person: 8 July 1997
Married in the US: 10 Aug 1999
Submitted online application: 26 March 2015
Visa received: 22 April 2015
Left US on 7 July 2015; arrived in the UK: 8 July 2015
FLR(M) application approved: 13 Jan 2018
BRP received: 17 Jan 2018
ILR(M) application submitted online: 11 June 2020
Biometric reuse email: 23 July 2020
Facial scan via IDV app: 29 Aug 2020
ILR(M) approved: 12 Nov 2020
BRP received: 17 Nov 2020
Naturalisation submitted (Nov 21); confirmed (Nov 23)
Biometrics: 21 Dec 2020


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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #740 on: December 02, 2020, 12:06:13 PM »
Received my card today!
5 days after decision email! So happy to be in the clear again and thankfully all information was correct on the card.

Sent from my COR-L29 using Tapatalk

Now keep that card somewhere very secure!
Application Type : FLR(M)
Application Submitted online on: 19/08/2020
Postal or In-Person Application: Online
Biometrics Enrolled: 10/09/20 using IDV App
Acknowledgement Received: No
Additional Documents Requested on (if any): no
Decision Email: 18/12/2020
Decision Letter Received on: 18/12/2020
BRP Card Received on: 22/12/2020
Decision: APPROVED


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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #741 on: December 03, 2020, 03:13:43 PM »
2 weeks ago, after 8 weeks since Biometrics, we were told to call back in 2 weeks. So today my wife called the 0300 123 2241 number. However, we got someone who said they did not have access to the system, and when I asked if it was worth trying a Biometrics centre (in the vain hope that would speed up things even though we used the App back in September) the person just said dunno, and didn't seem to have any interest at all in helping. So is there a number that can be called to get to a real/caring human?

Martin


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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #742 on: December 03, 2020, 03:57:49 PM »
2 weeks ago, after 8 weeks since Biometrics, we were told to call back in 2 weeks. So today my wife called the 0300 123 2241 number. However, we got someone who said they did not have access to the system, and when I asked if it was worth trying a Biometrics centre (in the vain hope that would speed up things even though we used the App back in September) the person just said dunno, and didn't seem to have any interest at all in helping. So is there a number that can be called to get to a real/caring human?

Martin

I'm sorry (but not surprised that) you got that sort of response. The best you can do is call back later and hope to get someone who is a little more helpful, even if that is the case though, take what they say with a pinch of salt.
Good luck.
March 28th 2013-Moved to UK, husband on spouse visa.Oct 20th 2015-Applied by mail for FLR(M).Feb 1st 2016 FLR(M).March 7th 2018 ILR. YAY! March 21st NCS&JCAP appointment.


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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #743 on: December 03, 2020, 04:07:44 PM »
I'm sorry (but not surprised that) you got that sort of response. The best you can do is call back later and hope to get someone who is a little more helpful, even if that is the case though, take what they say with a pinch of salt.
Good luck.

Thanks Larrabee. We'll give it another try tomorrow.

Also, the new number is 0300 790 6268. Sounds like the 0300 123 2241 number will be phased out soon, according to the robo-answerer.


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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #744 on: December 03, 2020, 04:18:36 PM »
Has anyone had any luck in ringing them up and getting something out of them that has resulted in the application being dealt with quicker?
I honestly believe that those that answer the calls do not have the foggiest of where our applications are or what stage in the processing they're at.
Application Type : FLR(M)
Application Submitted online on: 19/08/2020
Postal or In-Person Application: Online
Biometrics Enrolled: 10/09/20 using IDV App
Acknowledgement Received: No
Additional Documents Requested on (if any): no
Decision Email: 18/12/2020
Decision Letter Received on: 18/12/2020
BRP Card Received on: 22/12/2020
Decision: APPROVED


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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #745 on: December 03, 2020, 04:34:10 PM »
Has anyone had any luck in ringing them up and getting something out of them that has resulted in the application being dealt with quicker?
I honestly believe that those that answer the calls do not have the foggiest of where our applications are or what stage in the processing they're at.
I’d like to know this too. I’m getting really fed up with it all.


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Met: Nov, 2011
Started relationship: Feb, 2012
Engaged: October 4, 2013
Married: October 12, 2014
Online Application: February 23, 2015
Biometrics completed: February 27, 2015
Priority processing paid: March 11, 2015
Package sent to Sheffield: March 11, 2015
Application being processed: March 16, 2015
Decision made email: March 17, 2015
Visa Approved: March 18, 2015
Flights Booked: May 10, 2015
FLR (M) application: December 12, 2017
Biometrics invite: December 22, 2017
Biometrics completed: Jan 3,
2018
FLR (M) Approved: Jan 25, 2018


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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #746 on: December 03, 2020, 10:35:01 PM »
Has anyone had any luck in ringing them up and getting something out of them that has resulted in the application being dealt with quicker?
I honestly believe that those that answer the calls do not have the foggiest of where our applications are or what stage in the processing they're at.
When I called in October I said I was concerned they didn't receive the document they asked for (I missed a consent) given how far out of the service standard it was and they gave a lengthy call reference number and sent it to the "accounts" team. I had my approval email less than 2 weeks later, but the timelines for approvals have been all over the place. So I don't know if it changed anything but I feel like it helped?


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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #747 on: December 04, 2020, 06:01:42 AM »
Is there an email address that you can enquire about the status of your application?

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Application Type : FLR(M)
Application Submitted online on: 19/08/2020
Postal or In-Person Application: Online
Biometrics Enrolled: 10/09/20 using IDV App
Acknowledgement Received: No
Additional Documents Requested on (if any): no
Decision Email: 18/12/2020
Decision Letter Received on: 18/12/2020
BRP Card Received on: 22/12/2020
Decision: APPROVED


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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #748 on: December 06, 2020, 05:18:52 PM »
Hang in there folks.... 2 days shy of 13 weeks since biometrics and 4 days shy of 24 weeks since application submission I got the approval email a few minutes ago. No idea if its just coincidence but I emailed (replied to an email from FLRMvalidate@homeoffice.gov that I had received on August 14th containing a reference number) on the 4th asking if there was any way to find out an update and stated the length of time I had been waiting.

application submitted June 25
idvapp  September 8
approval email December 6


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Re: IDV App Info - for Applications Reusing Biometrics
« Reply #749 on: December 06, 2020, 05:49:43 PM »
Hang in there folks.... 2 days shy of 13 weeks since biometrics and 4 days shy of 24 weeks since application submission I got the approval email a few minutes ago. No idea if its just coincidence but I emailed (replied to an email from FLRMvalidate@homeoffice.gov that I had received on August 14th containing a reference number) on the 4th asking if there was any way to find out an update and stated the length of time I had been waiting.

application submitted June 25
idvapp  September 8
approval email December 6

Congratulations!!! And at the weekend too!
March 28th 2013-Moved to UK, husband on spouse visa.Oct 20th 2015-Applied by mail for FLR(M).Feb 1st 2016 FLR(M).March 7th 2018 ILR. YAY! March 21st NCS&JCAP appointment.


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