IDV App Info - for Applications Reusing Biometrics

Thanks to all the congratulations I do hope those waiting hear soon so everyone can enjoy the holidays

I got an email today saying my BRP card is in the mail so excited cant wait till its arrived!

I did read in the approval email I need to send back my expired BRP card does anyone know if there is a time I need to do this by? I wanted to wait till I at least got my new one first should that be ok?

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Thanks to all the congratulations I do hope those waiting hear soon so everyone can enjoy the holidays

I got an email today saying my BRP card is in the mail so excited cant wait till its arrived!

I did read in the approval email I need to send back my expired BRP card does anyone know if there is a time I need to do this by? I wanted to wait till I at least got my new one first should that be ok?

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I would only send it back once you have the new one in your hands.

I would only send it back once you have the new one in your hands.

Thanks
That was what I was going to do just to be safe

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Received my card today!
5 days after decision email! So happy to be in the clear again and thankfully all information was correct on the card.

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Received my card today!
5 days after decision email! So happy to be in the clear again and thankfully all information was correct on the card.

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A relief, for sure!

Received my card today!
5 days after decision email! So happy to be in the clear again and thankfully all information was correct on the card.

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Now keep that card somewhere very secure!

2 weeks ago, after 8 weeks since Biometrics, we were told to call back in 2 weeks. So today my wife called the 0300 123 2241 number. However, we got someone who said they did not have access to the system, and when I asked if it was worth trying a Biometrics centre (in the vain hope that would speed up things even though we used the App back in September) the person just said dunno, and didn't seem to have any interest at all in helping. So is there a number that can be called to get to a real/caring human?

Martin

2 weeks ago, after 8 weeks since Biometrics, we were told to call back in 2 weeks. So today my wife called the 0300 123 2241 number. However, we got someone who said they did not have access to the system, and when I asked if it was worth trying a Biometrics centre (in the vain hope that would speed up things even though we used the App back in September) the person just said dunno, and didn't seem to have any interest at all in helping. So is there a number that can be called to get to a real/caring human?

Martin

I'm sorry (but not surprised that) you got that sort of response. The best you can do is call back later and hope to get someone who is a little more helpful, even if that is the case though, take what they say with a pinch of salt.
Good luck.

I'm sorry (but not surprised that) you got that sort of response. The best you can do is call back later and hope to get someone who is a little more helpful, even if that is the case though, take what they say with a pinch of salt.
Good luck.

Thanks Larrabee. We'll give it another try tomorrow.

Also, the new number is 0300 790 6268. Sounds like the 0300 123 2241 number will be phased out soon, according to the robo-answerer.

Has anyone had any luck in ringing them up and getting something out of them that has resulted in the application being dealt with quicker?
I honestly believe that those that answer the calls do not have the foggiest of where our applications are or what stage in the processing they're at.

Has anyone had any luck in ringing them up and getting something out of them that has resulted in the application being dealt with quicker?
I honestly believe that those that answer the calls do not have the foggiest of where our applications are or what stage in the processing they're at.

I’d like to know this too. I’m getting really fed up with it all.


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Has anyone had any luck in ringing them up and getting something out of them that has resulted in the application being dealt with quicker?
I honestly believe that those that answer the calls do not have the foggiest of where our applications are or what stage in the processing they're at.

When I called in October I said I was concerned they didn't receive the document they asked for (I missed a consent) given how far out of the service standard it was and they gave a lengthy call reference number and sent it to the "accounts" team. I had my approval email less than 2 weeks later, but the timelines for approvals have been all over the place. So I don't know if it changed anything but I feel like it helped?

Is there an email address that you can enquire about the status of your application?

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Hang in there folks.... 2 days shy of 13 weeks since biometrics and 4 days shy of 24 weeks since application submission I got the approval email a few minutes ago. No idea if its just coincidence but I emailed (replied to an email from FLRMvalidate@homeoffice.gov that I had received on August 14th containing a reference number) on the 4th asking if there was any way to find out an update and stated the length of time I had been waiting.

application submitted June 25
idvapp  September 8
approval email December 6

Hang in there folks.... 2 days shy of 13 weeks since biometrics and 4 days shy of 24 weeks since application submission I got the approval email a few minutes ago. No idea if its just coincidence but I emailed (replied to an email from FLRMvalidate@homeoffice.gov that I had received on August 14th containing a reference number) on the 4th asking if there was any way to find out an update and stated the length of time I had been waiting.

application submitted June 25
idvapp  September 8
approval email December 6

Congratulations!!! And at the weekend too!