Hi all,
I feel that I'm getting a bit of a runaround! Our quarantine ends next month (whee!!!) and we're making arrangements for me to fly to Seattle to bring our cat back to Yorkshire. Before I book my plane ticket, I want to at least find out who/how I book her flight (so I don't have to worry about returning a plane ticket).
I called BA bookings, who told me to call the Seattle cargo office. They gave me a number for their cargo based in London, who gave me a seperate number for a different company. I have not yet called that number. My understanding was that I would book this directly with BA cargo - instead they're telling me I have to go with this other company who then coordinates with BA?
For those out there who booked with BA... did you have this same runaround? They also told me I have to wait and book her flight 13 days before the flight - this also makes me a bit nervous as I don't want to have my ticket booked and then find out they won't fly her on the same flight!
Any advice or help would be appreciated!
