Yeah, I can believe that. When we were there everything was paper-driven at our GP. To get a prescription we had to go home from an appointment, and then come back the next day to get a paper copy to take to Boots, and then wait a day or two for the meds if they were not in-stock. I think later the Boots near us would go and collect the prescription paper for me if I phoned them, and then call us when the meds were ready, but it's been a while and it's all getting fuzzy now. It was nice because I was pretty much on foot, without having a car there.
I was horrified, though, to find out that if I had to go to the hospital it was going to be that Death Star new one across the Clyde (Queen Elizabeth Hosp?) that had kids getting sick/killed, while inpatients, from nasties in the water supply and pigeon droppings in the air system. (And a smattering of incompetence.) The GP did want to send me once, and was going to call for an ambulance to take me there from her office, but when I found out that's where they'd take me I refused. Took a cab home instead. I told her I'd happily go to the one over by City Center, but she said my postcode had to use QE2. If the problem had continued I've had gone private and used the private hospital very close to where we lived. Thankfully, whatever the heck was wrong resolved itself without intervention.
The Death Star was also a major bus transfer point, and there were many days I transferred buses there to get to IKEA. They'd managed to build the main buildings so that they funneled the wind - I was literally blown over one day. Hadn't had that happen since I was like two years old! Very, very strange planning around that place.
I did read in that article I linked that the best wait times in Scotland were at the Lanarkshire NHS, though.