I'm reading "Watching the English" right now. Some of it is hysterical because they are things that you run into on a daily basis. The sections that discuss queing are pretty accurate. One thing, though, is that it is a very class driven book in the sense that she is always saying, 'the upper-middles do this, the lower classes do that, the upper classes....blah, blah' and I wasn't sure how to take that. Is it a common concern to know what class someone fits into? Seems a bit pretencious.