Does my vet only get faxed FAVN results?? and Scan of Aphis 7001 form

My vet called to say my FAVN results are in, but they have so far only received a fax. Will they receive an original? Or do I get a "certified copy" by having the fax notarized?

I've also done some snooping to find this scanned copy of the aphis form. I had remembered reading that more than one pet can be included on the form, but couldn't remember where (later found in on the state.gov website). Anyways, for those who are curious as to what the form looks like (its a bit hard to make out though)


and in japanese, but easier to read the english bits

yeah. those scans are commonly called the "health certificate" and more than one dog can be listed. i had originals of the results. i think you are required to.

Sorry I should have clarified, I posted a scan of a health certificate since they aren't really available for the general public. Just thought it would be helpful for anyone who wanted to know what it looked like. It has nothing to do with my question.

My question is about the FAVN results and whether they send a fax and mail an original, or just send a fax. I am guessing they will eventually send the original form to my vet as well, but any word on how long it should take would be helpful.

Sorry I should have clarified, I posted a scan of a health certificate since they aren't really available for the general public. Just thought it would be helpful for anyone who wanted to know what it looked like. It has nothing to do with my question.

My question is about the FAVN results and whether they send a fax and mail an original, or just send a fax. I am guessing they will eventually send the original form to my vet as well, but any word on how long it should take would be helpful.

i had originals of the results. I believe you are required to have originals.

Hi Kaleyko

You definitely need the original FAVN result.  The vet may initially receive a fax of it, but the lab will send them the original and make sure you get this and put it in a safe place.  Also, check that everything on it is correct (name, microchip #, etc.).  (There was a mistake on ours with the microchip #, so make sure this is correct!!!). 

Have the vet call you when they receive the original and go pick it up.  We had assumed the vet kept our copy but they threw it away.  It was difficult for us to get the lab to forward us another original when we realised we needed it.

You can make certified copies of this original so you have an extra, but the original is what you bring to the UK for customs.  You can give a certified copy to your vet or someone you know in case the original is lost & you need an extra one.

Caroline & Brendan

Thanks Caroline,

I've checked the fax and everything is correct. Our vet said she would call as soon as the original came in, but no word yet. I suppose I'll give Kansas a call if we don't get it in the next couple of weeks.

After contacting Kansas state, who claim they mailed the form Oct. 4th. It would seem that our vet has either lost the original or never received it (which is what they claim). Kansas state say the sent it out the first time just through regular post (no tracking number, so we can't prove that it was lost), but now they will only resend the results overnight through FedEx or DHL using a shipping account.

Does anyone know if you can set one of these up for personal use?

Hi.

Your vet should handle this for you -- ours did. They should make arrangements with Kansas State for you to receive this document through them on their account (I'm sure they have some type of overnight service at their office for sending/receiving samples and tests).  You are entitled to this original since you paid for the blood tests and this is not a special request -- an original document to prove the test results is the whole reason you went through all this in the first place!

Let me know what happens...we have been there and know how it is.  Hope all goes smoothly.

Caroline & Brendan

I'm not sure if my vet will pay for it. We've been doing all our vet stuff through the Banfield Pet Hospital chain. They wanted $300 per animal to do the rabies titer, which seemed really overpriced to me. They draw the blood work, but then send it off to a third party company who packages it and sends it on the Kansas State. I asked them to just draw the blood and fill out the paper work, and I would package everything and send it. They are now abdicating responsibility because they didn't handle everything.

To met is seems unfair that Kansas state just can't send it regular mail again, when they can't prove they sent it the first time.
Caroline, when you spoke with Kansas State did you ask about having it sent by regular post?

well it doesn't seem like the problem was the 3rd party because the lab got the sample and ran the test just fine. Unless the result was to be sent to the 3rd party instead of the vet. I would be forceful with your vet on this. If you paid 300 (which is not just really overpriced but over the top overpriced) then they just need to do this and stop complaining.

Hi

Kansas State told me when I called that they would not send me a duplicate.  If I remember correctly, they told me they "didn't do that"(which is NOT true). Once my vet called, a duplicate original (with original sticker) was sent.  This duplicate original will not cost anything. 

I can remember getting advice from UKY I should be firm and tell the vet that the whole reason I got the blood test was for this original document proving the rabies test was okay and for no other reason.  They owe you the original -- you paid a lot of money for it.  You should insist that your vet (or the other company involved) act as a liason with Kansas State and tell them the original was never received and to re-send a duplicate ORIGINAL.  It's true that the original could have gotten lost in the mail, but I'm guessing the vet misplaced it ...  or threw it away (my vet did!).

When we had the fiasco with the same document and with our cat's incorrect microchip number, at first we were treatly very rudely by the office manager at our vet's office.  In fact, she was downright ugly to us.  After she had a talk with the managing doctor and they called DEFRA, she changed her tune.  I don't think anyone realises how important these documents and correct information are to those of us going through this.

Please be firm and tell the vet (or other company) they must do this for you or you will have to get the blood test re-done (at their expense, since now you have no proof it was ever done and they did not follow through).  You are totally within your rights to ask them to do this.

Good luck and let me know how it goes. 

Caroline & Brendan

Kansas state did tell me I could get a duplicate, they emailed me a form to fill out and mail. The form requires a shipping account to bill the cost of sending the results overnight. We might be able to use my husband work account, but it just seems silly they can't just pop a $.43 stamp on it. Especially as this is how they mailed the first original.

The problem is that we did not pay the $600 to have Banfield take care of everything. We paid $80 to have the blood drawn, and I packaged everything up and sent it along with a check for the titer cost.
Because of this, they keep acting like their clinic isn't involved (even though they are listed as the receiving clinic). They have been very helpful, they know the exact process and have a file with all our documents. The office manager says that all the mail comes through her, and she insists that she has been on the lookout for it. I know it's silly to stress over the $10 is will cost to mail it overnight, but I'm always getting fired up about the "principle" of things.

I guess I could try getting the vet to call Kansas state and insist the never received the original.

I would try to get the vet to call and maybe they'll put it on their account -- it's worth a try.  I can't figure out why Kansas State won't put a stamp on it either.  Maybe it will be better overnight since it will have a tracking number.

As a last resort, at least you know you can pay the $10 and have the whole thing be over -- at least you will have your document in the end, but I agree, it's just the principle.

Take care and good luck.

Caroline & Brendan

damn didnt know i needed the original.  i will have to call banfield on this one.  i did find a cheaper place that did the titer but both vets there were clueless even after reading the defra site.  they even had me take my cat to the shelter to get scanned for a chip when I knew he didn't have any.  they apparently didn't have the iso scanner.  banfield did everything without fussing, which is worth every penny.

Yes,

make sure you get the original document with the sticker on it (at the bottom showing the results).  This is the one you'll need for your pet passport, to get USDA approval and to give to the airline/customs people.  When you get the original, you may want to get a "certified to be true" copy, which is something like a notarized copy (they can do this at places like Mailboxes, etc. or some copy stores) and it costs about $5.00.  In case the original is lost you'll have an extra this way, because if the original is misplaced it's big trouble and this is the only other form of a copy they will accept.

Caroline & Brendan