I did! I did! I know I've posted my story on here somewhere. I was REALLY nervous about my cats (they flew in January), but really, it all went well. The people at Newark airport where I dropped them off were fantastic. They even let me go around the back to say goodbye before they took them even further back. You could tell they really like animals, so I appreciated that. One cat peed in the crate and they took the bedding out and cleaned it up. I would definitely use them again.