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Topic: Copy of notes denied from Dentist  (Read 1025 times)

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Copy of notes denied from Dentist
« on: March 07, 2008, 11:55:29 AM »
I'm trying to get a copy of notes and/or the x-ray from my last visit to the dentist. I've been informed by the practice manager that the NHS owns them and that I cannot have a copy. I work for the NHS myself and am pretty sure that this is not true. I've put in a phonecall to NHS Direct to review the policy with them, but it's been three days and they haven't phoned back. Does anyone know what the policy is re. dentists?
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Re: Copy of notes denied from Dentist
« Reply #1 on: March 07, 2008, 12:04:14 PM »
I was under the impression you could have any medical notes you wanted from the NHS but that you are likely to have to pay for your copy. I know I can get my hospital notes when I want them, but I haven't asked a dentist yet. Seems a bit odd to me that they are flat out refusing.
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When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy’. They told me I didn’t understand the assignment, and I told them they didn’t understand life. ~ John Lennon

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Re: Copy of notes denied from Dentist
« Reply #2 on: March 07, 2008, 12:10:49 PM »
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When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy’. They told me I didn’t understand the assignment, and I told them they didn’t understand life. ~ John Lennon

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Re: Copy of notes denied from Dentist
« Reply #3 on: March 07, 2008, 12:11:28 PM »
You can have a copy of your records, certainly- they have to let you have one under the Data Protection Act.  They might charge you for making copies, but you are entitled to see your own medical records.
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Re: Copy of notes denied from Dentist
« Reply #4 on: March 07, 2008, 12:16:16 PM »
Sounds to me like the Practice Manager is sadly misinformed or just can't be bothered!!
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When I was 5 years old, my mother always told me that happiness was the key to life. When I went to school, they asked me what I wanted to be when I grew up. I wrote down ‘happy’. They told me I didn’t understand the assignment, and I told them they didn’t understand life. ~ John Lennon

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Re: Copy of notes denied from Dentist
« Reply #5 on: March 07, 2008, 12:18:16 PM »
I requested my son's x-ray from his dentist here in the UK to take back to the US and they gave it to me.  It was a private dentist though, not NHS.  They were reluctant to give it to me but were persuaded in the end, because I said we were changing dentists and did not want to have to retake another x-ray so soon.
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