I use ordinary citric acid powder. It is the basis of most of the descaling preparations on the market. You can find it in a pharmacy or any Indian shop will have it. 50g or so, 2 or 3 tablespoons maybe, in a kettle full of cold water, maybe more in a very hard water area, boil it up, let it stand half an hour and upend the kettle with the lid open to pour through the top rather than the spout, through a colander to catch the scale. Unlike some other substances it doesn't smell. Also OK to use with plastic kettles.