Hi,
Here's the problem:
I am Daniel, German citizen married to an American. We are living in the UK where I am doing a PhD. My wife is working part-time (around 25hrs/week) at a bakery.
Her EEA2 (Residence Card) application was returned stating that she needs to submit fully comprehensive medical insurance held for all family members included in the application. I know that some people have experienced issues with that before so I called them up to get the latest information. The lady on the phone told me that I (sponsor) need to have comprehensive medical insurance, my wife doesn't. The thing is, I do have private medical insurance and even included a letter from the insurance company in the application. It was still returned. I find this quite upsetting. I asked the lady on the phone about this and she seemed somewhat surprised, too. Then she said that they cannot accept a letter from the insurance company and that I have to send the original insurance documents. What the hell is that supposed to mean? I have been with the insurance company for over 25 years and don't have any other documents. Since it's a German company I even called them up and asked if the can write the letter in English. What more can I possibly do? Any tips on how to proceed? Should I still take out medical insurance for my wife? And if so which one? Thanks for your help. It's much appreciated.
