I have used TurboTax to file my US taxes since 1994 and continued to use it after we moved to England in 2016. However I am finding it increasingly difficult to purchase and was wondering what others do. Our taxes are reasonably complicated with UK and US pensions, Roth conversions, capital gains and stock dividends, plus forms 1116 to get foreign tax credits for the taxes paid to HMRC, so I have been averse to looking at alternatives since I know TurboTax so well, and it deals with residents living abroad.
Last year when I tried to buy it either direct from Intuit or through Amazon.com it blocked me, recognizing that I also have an account with Amazon.co.uk, saying that the product is not for sale in your region. (I do have a US credit card, US address and US bank account linked to my Amazon.com account). I managed to buy it by using my wife's Amazon.com account as she does not have an Amazon.co.uk account.
I have just been through the same process today and wondered how others did their taxes. Do you use a software product like Turbotax? My backup plan would have been to either buy a copy while visiting our daughter in LA in March, or to get her to buy a copy and ship it to us, or look for another product I can buy in England.