I'm just applying for the START of SS. It is a pain however. I've been going back and forth with Durhamlad on this a bit. I was able to fill out the SS form online back in the US, and got confirmation that they received it. They now want our marriage certificate...which I'm not too thrilled with possibly sending all the way back to the US. I have also emailed the SS here in England.....and I "think" they will give me a call at some point....either from the US or from the office in London (I think US). I've almost thought it would be a good time to visit relatives back home since it might make applying and getting the bank stuff done while back there. I don't think it will require that drastic action.....and I wouldn't be able to take my wife with me since she is also semi-taking care of both of her parents with dementia here in the UK. I just figure I'll keep needing to pound away at it until things fit into place. You might just be able to call the SS site here in the UK.....seems like a saw a phone number somewhere......