Goodbye Well’s Fargo.
After many years of being a Well’s Fargo Customer, where I originally opened my account with them using my UK address, as at the time I wasn’t a US resident, their new ‘No Foreign Address’ policy on the account, has lead to a sour exit.
Firstly, (although we’ve only just received their mail today after 17 days in the post), they sent us out a form which they expect us to sign and get notorized and post back to them, asking us WHY ‘We’ want to close the account… Errrr REALLY, its WF that wants this, not us, so they whistle for their form..!!
My previous posting about us trying to close the account, after they told us to leave, where they wouldn’t let us transfer funds to my new Wise account, and they wanted to send us a ‘Check in the Post’, was only the start.
I did zero my account with them using USFOREX and pulled all the remaining funds to our UK account, only then to be charged $12.00 by WF for having a ‘Zero Balance’..!!, pushing our account overdrawn to -$12.00. And of course, an account which is overdrawn can’t be closed..!! Not only that but had I not noticed they’d done this we would also have been charged on the overdraft..!!
So, once again I had to phone WF customer service to get them to credit the account back to zero and close it down. The last comment from the customer service girl was.. “We’re sorry to see you go”, I told her, “We didn’t want to go, its you that’s thrown us out”..!!
After all the years of having our funds in their account, and the future pension payments that would have flowed through their account, its their loss..
Goodbye Wells Fargo.