Posting our timeline here for all to see also.
We never received a "Documents received" e-mail, but our UPS tracking no. (sent via VFS shipping label) has been signed for in Sheffield. We shouldn't be concerned about this, right?
Our Timeline is as follows:
Online application paid and submitted: 16th Dec
Bio-metrics Appointment: 19th Dec
Supporting Documents Shipped: 20th Dec
Documents Received (as per UPS tracking no.) in Sheffield: 22nd Dec
Decision Made E-Mail: ?
Documents Returned: ?