Unpopular opinion - i don't even think it's that good and i don't know why i was absolutely addicted to it for so much of my life (i imagine it was because i'd just dump so much sugar into my already syrup'd coffee - french vanilla baby!) One day i got it and it just tasted burnt and awful and i stopped going to dunks LOL
Also. Is it just where i was from or is part of the dunkies experience that you NEVER get the coffee right even when you've had to explain it 5 times? Like "one large french vanilla iced coffee, please?" "That'll be one small green tea with milk" what?! No! "So one coffee coolata, you got it!"
Everything you said here is so relatable! They really so often do not get the order right. I learned years ago to remember exactly how I want it, including how many pumps of flavor in it. Even still, they never hear/care and it never comes out the same from one dunks to the next.
And you're right, their coffee really isn't that good. I have done a lot of working around the US and I found whenever I went anywhere outside of New England for an extended time I missed dunks so much. I would actively seek one out, but then get disappointed that they never tasted as good as 'back home'. Looking back now, I think they never tasted as good because I had given myself a detox from Dunks long enough to learn what real coffee should taste like haha