You count from the day you received the confirmation email from Sheffield... because that is the day Sheffield log your application into the system and start their processing time count.
In other countries you submit your documents at the biometrics appointment, so it makes sense to count from that date in those countries... but in the US you mail your documents yourself after attending biometrics.
Since Sheffield have no control over how long it takes you to mail the documents, it wouldn’t make sense for them to include that time in their processing time calculation.
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Thanks ... I thought the wait is almost over but apparently not yet.
Update: I just checked with our lawyer who had previously said it was counted from the day of biometrics. I also found this on the USA specific VFS website where we paid for Priority (
https://www.vfsglobal.co.uk/usa/user_pay_services.html#Settlement-priority-visa-service) which says:
How long does a Priority Visa (family migration / settlement) application take?
UKVI aims to make a decision on your Priority Visa (family migration / settlement) application, and contact you to let you know that your passport is ready to be collected within 30 working days from when you submit your biometric information.
This makes it sound like it is from the day of biometrics. Very confusing but I guess we will just count from the day they received the documents and we can only be pleasantly surprised.