Hi, this is my first time posting on the forums

I thought I would go ahead and post my timeline:
Online App Submitted: Oct 22nd
Biometrics: Oct 25th
Document received in NY: Oct 26th
Documents received by Sheffield email: Nov 27th
I'm currently on 31 wd. My husband called the help line this morning, he was told our application would be escalated. He was given a reference number, and was told it could take up to two days to hear back regarding the escalation.