The way it's supposed to work is the government has put together a list of vulnerable people based on NHS records. So if you're considered vulnerable because you're undergoing treatment for cancer (for example), the NHS tells the government, providing your email address if they have it. The government then provides all the email addresses to the supermarkets, who compare them against their databases of people who have signed up for online shopping. Then the supermarket is supposed to send you an email telling you how to get a priority slot for delivery.
The other way it can go is you self-identify as vulnerable on the government's website, providing your NHS number and email address. The government checks with the NHS, and if you're vulnerable, you go on the big list of email addresses that goes to the supermarkets.
That only works for specific conditions and if they have the same email registered with the various shops they're sharing the list with. Ocado has to be the worst of them. Before I was on "the list" I contacted their customer service and explained why I was vulnerable and they just essentially said "too bad" and wouldn't help.
Once I'm able to shop in public again, definitely supporting local businesses as much as possible! Longacres stocked most of the specialist things I bought from ocado, and what they didn't I can get from Suma when my buying club puts in an order.
I have to bring my kitty to the vet tomorrow
She's still losing weight way too quickly and not eating enough food to gain. They pick them up from the door after you leave the carrier, and do a similar hand-off when returning the pet. I'm just glad they are still open! Now to make sure my car starts after not driving for quite a while.
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